[Latest ***] One month later, may escalations, double bill, Telkom could not be bothered with escalations

Telkom Online Sales utterly shocking. In fact after almost 10 calls across multiple departments with many internal escalations, still no assistance, contact, or feedback received. It is exactly one month later and I received a double bill post duplicate order which I only legally agreed to one contract and the device still with me, unused. All that telkom is sending is a steep bill up for debit on the 25th of this month. Internal teams promise to escalate internally and sms ref numbers but seems like a tactic to get rid of customer's like us in desperate need of assistance.