Latency issues again...

<p>I've been once again struggling with high latency (look at previous complaints) but this time dealing with the Twitter support for Telkom (my ISP tried to help). It's 3am, majority of people are sleeping yet i have a latency to the exchange (that is 2km away) of up to 3000ms. This line is unusable. I've tried swapping the filters, cables, router as well as the network card in my pc. Nothing changes. High latency the whole day. I've been struggling for 4 months. 2 weeks dealing with Telkom directly and they're only "investigating". Have they swapped my line to another port at the exchange? Have they checked the connection box in which my line gets plugged into? No. They're running tests from computers and saying "it looks fine" and asking me to do all these tests which prove I have high latency. I'm the end user and I'm telling you there is an issue. ASSIA was removed from my profile (please keep it this way) but still high latency.</p> <p> </p> <p>|------------------------------------------------------------------------------------------|<br />| WinMTR statistics |<br />| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |<br />|------------------------------------------------|------|------|------|------|------|------|<br />| 192.168.1.1 - 0 | 319 | 319 | 0 | 0 | 5 | 1 |<br />| 155.239.255.250 - 0 | 311 | 311 | 5 | 194 | 2978 | 684 |<br />|________________________________________________|______|______|______|______|______|______|<br /> WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider</p>