Aksa
Abdul kader sayed ally

1 reviews | Active since Sept 2015

23 Sept 2015, 11:33

late delivery

I ordered a mobile ****le on the 11th of this month. Phoned 10213...placed on hold for 20 minutes at a time. Managed to get through once in 5 attempts. Recieved a sms stating delivery will be delayed due to system issues. Received a sms with courier company name and reference number. Tried tracking but it wasn't on the couriers system. Contacted the courier company... said Telkom always does this to their clients... Then they clients contact them. <br> <br> Would not advise anyone to buy online from Telkom. Rather goo to a store. Theme waiting period is too long... neither do they keep u updated properly regarding what you ordered. Vodacom got free next day delivery. Their system is quite good .

0
Replies (1)
Telkom
Telkom's reply23 Sept 2015, 14:05
Official
Hello aksa86,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM148574

Regards
Luleka
Telkom Social Media Team

Best regards,