RP
Roxanne P
1 reviews | Active since Dec 2017
14 Dec 2017, 10:07
Late delivery
My father ordered online and telephonically my upgrade on Friday 8 December 2017. Reference number ********** 83a. I phoned Telkom they said I can track it with courier it. Till now I'm unable to track on Telkom or courier it. I phoned courier it and they say they didn't receive the package yet I must ask Telkom to give me proper information. So who is fooling who? Telkom service is pathetic but as soon as they want payment they on the ball. I want this sorted by the end of the day
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Replies (2)
Telkom's replyOfficial
29 Dec 2017, 09:41Hi Roxanne,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fulfillment team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply29 Dec 2017, 09:41
Official
Hi Roxanne,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fulfillment team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
RP
Roxanne P's updateReviewer Update
17 Mar 2018, 11:17It's okay sorted already. Last year already.
RP
Roxanne P's update17 Mar 2018, 11:17
Reviewer Update
It's okay sorted already. Last year already.