Late debits

I’m extremely frustrated with Telkom’s repeated failure to update my banking details and the ongoing issue with late debits on my account.

Despite multiple requests to change my debit order to my new bank account, Telkom continues to deduct funds from the old account I no longer use. This has resulted in late payments, unnecessary bank charges, and inconvenience on my part.

I’ve followed the proper procedures to update my banking information and have contacted customer support several times, yet nothing has been resolved. It’s unacceptable for a company of this size to ignore basic account maintenance and payment processing.