Largest telecom in africa, worst service

<p>I app**** for a telkom landline on the 13th of March 2017. The consultant I spoke to dis the application and everything. I received an sms a day later informing me my order has been processed and giving me a reference number. I waited until the 30th of March to contact them to enquire as to when they are coming to install. Firstly, customer care transferred me from one department to tge next. Eventually, I got through to sales after a 20min waiting period just to be told they have no record of my order. The consultant by the name Eugene Shalembe told me he would call be back by 6pm. A call I never received. I tried calling back and was told by a lady named Ntiswa that her supervisor Amanda Diamandi refused to speak to me. The consultants are rude and they dont know what they are doing. They are quick to cut services but their customer service leaves alot to be desired. We certainly need a new and better telecom company in SA. Really, absolutely disgusted at telkom.</p>