Laptop

Telkom your service is very disgusting, on Thursday, 21 Sept i enquired about a notebook deal that i wanted to get (HP 250 Intel Core i3-5005U Huawei E5573 Bundle with SmartInternet - 1GB) but i was told it was out of stock but informed that (Lenovo IdeaPad 110 Core i3 Bundles with SmartInternet - 1GB) was available and we had sealed the deal, payment as taken, the only thing i was waiting for was the order to be delivered but now it's a week before the package could be delivered, yesterday i got a call and told that the laptop that i paid for and ordered is out of stock... how can you start a sale and while everything is in process, it's suddenly out of stock.... please can i have my money transferred back into my account immediately and please can you let me know if i can still get the (HP 250 Intel Core i3-5005U Huawei E5573 Bundle with SmartInternet - 1GB) and where can i get it.