ZM
Zanele` Mafalala
1 reviews | Active since Mar 2013
31 Mar 2016, 18:00
Landline Working
Logged a query on the 21.03.2016 regarding my landline not working and to date nothing has been done. Was advised that it would be fixed in 48hrs but when I phoned today I was told that it would take 14 days for it to be resolved. I find this very unacceptable. Can someone contact me to resolve this ASAP.
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Telkom's replyOfficial
31 Mar 2016, 18:13Hello Zieyawa,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM218982.
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM218982.
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's reply31 Mar 2016, 18:13
Official
Hello Zieyawa,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM218982.
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM218982.
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,