MM
Mahomed M

1 reviews | Active since Oct 2015

15 Dec 2015, 09:11

Landline still faulty

Landline developed fault on 06-12-2015.Reported fault on 07-12-2015.Reported fault to Escalation centre on 11-12-2015. To date,apart from giving me a reference number on 07-12-2015,I have had no response whatsoever.The Escalation centre has not bothered to reply to my e-mail either.This problem and their shabby treatment was previously reported on Hellopeter,as it is an intermittent problem,ongoing for the last 3 YEARS.

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Replies (1)
Telkom
Telkom's reply15 Dec 2015, 11:22
Official
Hello M Manjoo,

Thank you for bringing this matter to our attention,

Kindly be advised that this matter is still attended to by our Fixed Line team and feedback will be provided.

Your Social Media ***

We sincerely apologise for the delay.

Kind regards
Lindani
Telkom Social Media