Landline service down since 19/04/2016

Item: Telkom
Rating: 1

<p><span style="color: #555555; background-color: #ffffff;"> Am I expecting too much from TELKOM to repair my landline First complaint to Telkom on the 20/04/2016 ref no 303cwk200416 , tracked progress online and numerous call to find it gets p***ed off as resolved online ,still no service and no technician arrived , after more calls to Telkom I get a secong ref no 123cwk280416 still waiting called numerous times , what a bunch of idiots and this is a business line shocking service </span></p>

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Replies (2)

Telkom's replyOfficial

12 May 2016, 07:07

Good day greg-lehmensich

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Telkom's reply12 May 2016, 07:07

Official

Good day greg-lehmensich

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

's updateReviewer Update

12 May 2016, 13:52

This seems to be a standerd reply to the hundreds of people having problems with this useless company , Why not employ more people to repair faults , instead of employing people to answer social media complaints all day with the same old reply , give your customers the service they paying for , what a bunch of useless , clueless idiots

's update12 May 2016, 13:52

Reviewer Update