LANDLINE OUT OF SERVICE FOR 3 MONTHS

I discovered my landline not working on the 18.06.2015. Got to work and logged a call on 22.06.2015.<br> Since then no one has come out to attend to this. No smses has been received besides that a technician is assigned and later that same day another sms received stating the fault has been restored. But no technician was at my house. I call 3 times a week to follow up and everytime I am told its going to be escalated. I have heard all the excuses in the book. 1. Its a general fault in the area. 2. The technician says no one was home. 3. The supervisor is going to call me. 4. I will be contacted to arrange an appointment instead. 5. The technician couldnt make it in time at 15:15 on a Thursday. 5. And the best comment \ OH ITS A PREPAID PHONE???"I can go on on with all the excuses. 3 months later I still have a dead Landline. What is strange is that when I call my landline it rings but nothing rings in my house. We have not recharged our airtime since its been dead. No ONE HAS CONTACTED ME"