Landline out of order for two months

<p>Our landline is faulty since 1 July this year. Despite several calls and visits to Telkom Tygervalley we dont have a view of what is going on. We were informed that the cables were ****** and that there is a possibility that Telkom is not going to replace the cables. All we need is answers from Telkom as to what is going to happen. Surely if the plan not to replace the cable it should be communicated to us as we have been paying for this line and still paying but we dont have service.</p>