FF
Franca F

1 reviews | Active since May 2015

14 May 2015, 16:03

Landline out of order for three weeks

My landline has been out of order for over three weeks. ON IST MAY A TECHNICIAN PHONED TO SAY HE WOULD BE COMING OVER TO FIX LINE. i waited the whole day nobody arrived. i have since phoned several times where they have said it has been escalated to management . NEEDLESS TO SAY NOTHING HAS BEEN DONE YET . TEL NO. *** REF NO. 126CRZ240415. <br> THANKING YOU<br> FRANCA FEDERICO<br> CONTACT NO. ***<br>

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Replies (1)
Telkom
Telkom's reply14 May 2015, 16:27
Official
Hello francafed,

Thank you for making contact with us.

We certainly understand and acknowledge why you wanted to bring this matter to our attention.

We are sorry for the inconvenience, we will have our team follow up on the fault ref and advise.

Your ***

We apologise for any inconvenience caused.

Regards,
Launa Molapo
Telkom Social Media Team