DB
Dale B
1 reviews | Active since Aug 2010
01 Sept 2017, 12:00
Landline out of order
My landline has been down since 23 August. I have been to Telkom to escalate. I am a senior citizen and feel very vulnerable as I have no working telephone. It has been escalated and still not been seen to. I feel Telkom are more interested in getting new business and not taking care of existing customers. Please help!
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Dale B's updateReviewer Update
02 Sept 2017, 14:17Telkom contacted me Friday afternoon and by 6 pm the fault was repaired. Pity that I had to resort to first going via hellopeter. Also unfortunately the technician did not pick up all his cables etc after the repairs and left all the mess on the floor.....only discovered after he had left.
DB
Dale B's update02 Sept 2017, 14:17
Reviewer Update
Telkom contacted me Friday afternoon and by 6 pm the fault was repaired. Pity that I had to resort to first going via hellopeter. Also unfortunately the technician did not pick up all his cables etc after the repairs and left all the mess on the floor.....only discovered after he had left.