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sharon K
1 reviews | Active since May 2013
28 Jul 2015, 12:45
LANDLINE OUT OF ORDER
Six days ago I lodged a complaint that my landline is not working Ref. no:26CWK230715. I've called them on numerous occasions and they say there is nothing the call centre can do, I have to wait for the technicians to get in touch. Every time I phone it is from my cell which costs a fortune because you have to hold on forever.<br> I run my business from home so now have no Internet.<br> <br> Such SHOCKING SERVICE!!!!! <br> <br> Land line no: ***
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Telkom's replyOfficial
28 Jul 2015, 13:46Hello sharon52,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team for further assistance.
Your reference number is SM129215.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team for further assistance.
Your reference number is SM129215.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Telkom's reply28 Jul 2015, 13:46
Official
Hello sharon52,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team for further assistance.
Your reference number is SM129215.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team for further assistance.
Your reference number is SM129215.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***