Landline not working since February 2017

<p>I have a landline which was installed in February 2017. Since the line was installed, it has never worked, i use this line for my home office in Butterworth however i have lost a lot of business due to this line not being fixed, I paid installation fee of R350 before the installation, i have since not been able to use this line. It is now 5 months waiting and still no proper feedback from Telkom, i need this sorted ASAP as i urgently need this line up and running.</p>