Landline not working

<p>Ref No: ********** 60</p> <p> </p> <p>On the 16th of SEPTEMBER 2016, I reported that I could not received or make any calls from my landline. My ADSL is working, but very slowly. When I logged the fault, I was advised that there was a problem at the exchange. To date NOTHING has been done about it, When I called AGAIN )note that I am using my CELL PHONE and am paying for these CALLS!!) I was imfored that my fault has been moved from technian to techian to technian. ***??? What bunch of ****** useless *****s are you hiring to do a service, that I am paying for, that cannot seem to fix a simple fault. Not to mention that I am been charged for all these addtional weekend call packages and etc, that I cannot even use. I am premantly having to call in to have my ADSL line reported, I pay for a 4meg line and Im sure not receiving 4megs.</p> <p> </p> <p>I suggest to get off you ****** lazy asses and sort this **** out. Enough is enough!!! I am sick and tired of your useless service!!!</p>