Landline - No Service

<p>Outage on 24-Dec-2016. Reported on 27-Dec-2016. STILL DO NOT HAVE A TECHNICIAN ASSIGNED TO THE PROBLEM!!!! Numerous calls made to the call centre and everybody I speak to say they'll follow up, write e-mails to superiors etc. etc. Nothing happens, no feedback! My very elderly mother has a chronic medical condition and no way of communicating but that dosn't seem to be of urgency or concern to Telkom. For a communications company, they fair very badly. My best is when the call centre asks : "Is there anything else we can help you with?" at the end of every of my follow up calls. Really? You cannot help me on one thing, how are you going to help me with anything else???</p>