Landline moved to new adress

On 15/16 January I phoned 10210 from my current landline to ask that my phone line be moved to my new address. The operator said that it will take 21 days. Now, at the end of March, no Telkom employee phoned me to arrange the installment of my new line. I expected that Telkom will be more prompt in getting and maintaining business. I would like to keep my old line number and explained gave all necessary information. <br> <br> I am really disappointed in the service. No wonder Telkom business are going down and people have to be retrenched.