Landline move

I requested my service to be moved from my old residence to my new residence on the 9th April 2018. This move is a mere 800 meters down the road... To date I have been given the run around by Telkom every time I phone for an update. I emailed the complaints email address and received a phone call more than a week later to address the matter. that consultant also has not contacted me again to give me the promised feedback...

If this is how Telkom treats its loyal customers, you may as well close your doors. Competition is getting stiff out there and it is only a matter of time before a competitor offers a way better service (if they don't already).

This experience leaves a bitter taste in my mouth and I most definitely will not recommend anyone to make use of Telkom services in future...