Landline move

Dear team, ID DETAILS: ********** 086182 Phone: ********** 953 Customer: Saffiera Breidel Ref numbers: ********** 953 and ********** 92 I made a request online for a landline move from an old address to a new address old address is: 84 Countesses Avenue Hamptoncourt unit 5 Windsor East THIS SHOULD BE MOVED TO THE NEW ADDRESS BELOW - New address: 16 Dukes Avenue 2 Diaz Court Windsor West 2194 The SMS that was received with the ref number ********** 92 displayed the wrong address details, I have tried to contact the sales lines for hours no answer. Tried to use the chat service useless they refer you to call the sales department called the Telkom cresta shop rude, busy and no one answers the phone it just RINGS. Facebook responses only get replies days later. SMS details where: Telkom SA: Dear Customer, thank you for moving your Telkom services with you to your new address, (65 LORDS AV, WINDSOR, RANDBURG). Your order reference number is ( ********** 92) THIS IS WRONG. WHEN I TRY TO CHANGE THE APPOINTMENT DATE AND TIME I CANNOT CAUSE THE LINK www.telkom.co.za/appointments to reschedule does not recognize the ref ********** 92 Again, I need help with the landline move Number: ********** 953 Address to be moved to is: 16 Dukes Avenue 2 Diaz Court Windsor West 2194 Dates for the line to be moved should be the 25th and reinstalled on the new address on the 26th I need to connect my internet in the weekend in order to work from home cause I am on standby and need the internet to be connected ASAP. Can someone please help My direct mobile number is ********** 145