Landline installation

<p>Good day</p> <p> </p> <p>I app**** online for a landline to be installed at my place. Received a call and completed the order - ********** 44</p> <p> </p> <p>Received an SMS on Monday that a technician has been dispatched. I have already taken leave for this day to ensure I am home. 3 hours later and still nothing. Phoned telkom and they told me that they linked the line to the wrong exchange as they thought I lived in Germiston, this, after confirming online and via telephone that I live in Benoni.</p> <p> </p> <p>Now I am waiting and still have not received an update on when I will have my landline, which I will have to take another days' leave for. This is totally unacceptable, and by just saying "Sorry for the inconvenience" does not solve my problem. I need solutions asap.</p> <p> </p> <p>Please help</p> <p> </p> <p>Regards</p> <p> </p> <p>Ruan Keyser</p> <p> ********** 057085</p>