1 reviews | Active since Aug 2013
Landline Installation
<p>I've submitted a request to have a landline installed in my apartment. I app**** in January. First, I get a response to say installation will be 2017/02/06. Then for no reason it changes to 2017/02/23. I try to phone the phone centre to explain like anyone living in this day and age I need the landline for internet use for work, but I never get through to anyone. I finally get in contact via facebook and ask about an afterhours technician, and get a reply that they will be in contact. Subsequently, my order just gets further delayed to 2017/03/01. Tomorrow is the 1st of March and I organise someone to be at my apartment to let the technician in. And I get an SMS saying that the installation has been moved to 2017/03/03. This is honestly turning into a joke. I try and phone, and give up after over 12 min of no one answering the phone. I try and stay optimistic and give companies like Telkom the benefit of the doubt, but with service this bad, I can see why everyone is constantly complaining about them. Seriously bad and frustrating experience.</p>
