DP
Doep P
1 reviews | Active since Jan 2016
12 Jan 2016, 09:14
Landline faulty. Costly cellphone call.
I was forced to call 10210 from my cell phone and have been listening to the incessant messages for more than 20 minutes already.<br> Telkom's website does not make provision for following up on existing reported faults.<br> Ironically I have ADSL access on my line, but no voice service. This problem should have been fixed virtually instantly.
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Telkom's replyOfficial
15 Jan 2016, 12:40Hello duplesj,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM188074
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM188074
Regards
Luleka
Telkom Social Media Team
Telkom's reply15 Jan 2016, 12:40
Official
Hello duplesj,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM188074
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM188074
Regards
Luleka
Telkom Social Media Team