SZ
Surina Z

1 reviews | Active since Oct 2015

23 Nov 2016, 20:51

Landline down yet again

<p>my elderly parents live on a farm with no cell phone reception meaning that their telkom landline is their only means of communication. The landline however repeatedly goes down. Today it was down, got repaired and after only about an hour went down yet again. They have yet to experience a full month of service from telkom this year - can someone PLEEEASE sort this out once and for all.</p>

0
Replies (1)
Telkom
Telkom's reply24 Nov 2016, 10:38
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, please provide the affected number and fault ref number.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***