Landline down for 3 Weeks

Hi <br> <br> Need Urgent Assistance , Following Reference Telkom Ref 383CTK261115, And Escalation Reference 791487<br> the following number need to be fix ASAP. *** at the following address.<br> 160 Bencon street , Lindopark, 0186 opposite the BP Garage In Stormvoel Road. At the CarWash<br> <br> Im tired of calling Telkom and no one can tell me when they will come out to fix the problem.<br> <br>