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Belinda O

1 reviews | Active since Apr 2010

29 Mar 2017, 08:38

Landline down for 3 weeks!!!

<p>On the 14th of March I logged a fault with Telkom (26BRK140357). My adsl has been working fine, but I have no telephone line. I have since followed up with Telkom 3 times on the progress of fixing my line and each time I have called I am never given a straight answer. No one can tell me when my landline will be up and running again. I work from home and it is import I have a landline.</p> <p>It amazes me that Telkom still has the cheek to charge me for a service which is not even working!!! Are you going to amend your bill until my line is working again??</p>

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Replies (2)
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Belinda O's update03 Apr 2017, 08:00
Reviewer Update

Not impressed at all. It is now going on 4 weeks with no telephone line, and now, this morning my adsl is the slowest it has ever been! How much longer is this going to go on for???
Changing service providers seems to be the only option I have now if I want to keep working from home.

BO
Belinda O's update14 Apr 2017, 06:23
Reviewer Update

Well today is the 14th of April and still no adsl nor phone line! So much for your ECD of 2017-04-13??!!

So now I'm going on 6 weeks with no line.

I want confirmation from Telkom that I will not be billed for this month!!