DK
Douw K
1 reviews | Active since Jan 2017
18 Jan 2018, 18:25
Landline down
My Telkom landline has been down from the 26th of December 2017. We contacted customer service 4 times, every time they just escalate the query, but still no resolution. As a result of my landline problem my ADSL line speed was severely affected, it went from 4mbps to 1mbps.
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Telkom's replyOfficial
13 Feb 2018, 15:39Hi dkrynauw
Thank you for contacting us and we humbly apologize for delay response.
The response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media
Best regards,
Telkom's reply13 Feb 2018, 15:39
Official
Hi dkrynauw
Thank you for contacting us and we humbly apologize for delay response.
The response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media
Best regards,