Landline disconnected

<p>It has been a week now since my landline is disconnected. I have phoned 4 times & even fill out the fault report online. After a day of my 1st report they informed me that the problem has been solved. When I got home after work the line was still not working & ever since I have been struggling to get someone to sort out the landline. Everytime I report it they call centre agents just keep on saying that the fault has been reported & it has been sent to the tecnicians & that they will add another comment on the system that the line must be fixed immidiately but still nothing is happening. Can someone please help me as it's been a week now since I am without a landline or internet & it is just as if no one at Telkom cares!!</p>