Landline dead for almost 2 months now

My Telkom landline has been dead for almost 2 months now, I have called Telkom multiple times to try get it resolved, but it doesn't get resolved. I had the matter urgently escalated with Telkom where they then scheduled a technician to come out for repairs on Friday 19th of February. I put in a days leave in order to be home when the technician arrives - NO ONE PITCHED! I have contacted them numerous times after that as well just to be told, the technician will reschedule a meeting. The service from Telkom is non existent and I don't see it getting resolved any time soon, or ever for that matter. I highly discourage anyone from doing any sort of business with Telkom, because when service is needed, they are unable to provide it to their customers.