Landline Cancellation

<p>My father passed away on the 17th February. I got in touch with Telkom a week later to cancel his landline, as it was no longer required. After a month, the line had not been cancelled and a customer service agent ensured the landline would be cancelled in 72 hours and a credit would occur ( ********** ) in March.</p> <p>I received an invoice in April (the account has been change to state "Estate Late") and got back in touch with the customer service agent on the 18th April to quer...y the account. I have made contact every two days since the 18th April to follow up why there are invoices being sent when the line has been cancelled.</p> <p>I have recently received the May invoice and I have spent over 3 hours (yesterday and today) trying to speak with someone to assist me. <br /> Before I lose my marbles, please can someone who is willing to assist me get in touch - ********** .</p> <p>Thanks</p>