Hellopeter
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1 reviews | Active since Mar 2012

20 Mar 2017, 11:11

Landline and ADSL Off Again !

<p>Fault REF 176CNK180317</p> <p> </p> <p>I have actually lost count of how many times my service has been down due to a Telkom fault.</p> <p> </p> <p>When this was reported on Saturday 18.3.2017 the call centre agent advised that technicians are working on the weekend , and that this was a Telkom fault !</p> <p> </p> <p>Can you please advise when my service will be up and running again.</p> <p> </p> <p>Regards and thanks</p> <p>Alan Dean</p>

0
Replies (3)
Telkom
Telkom's reply20 Mar 2017, 15:11
Official

Good day Alan,

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

's update22 Mar 2017, 11:28
Reviewer Update

Thank you for your reply.

Can you advise when this will be fixed , so i can enjoy the service for which i am paying for ?

Regards,

Alan

's update24 Mar 2017, 10:06
Reviewer Update

Good morning,

Fault ref 176CNK180317

I just cant believe the pathetic service that Telkom Offers. I am now told to go and get a Sim card what about my landline. And why am I the only one in my road that is always effected.

I am sick and tired of your excuses !

FIX MY SERVICE PLEASE TODAY !!!!

Rehards,

Alan