Landline / Adsl down for a week!!

Reported Fault on 1st February 2018 and telkom has not rectified it. Phoned numerous times to find out when will it be fixed and no one knows. All they say it is a bulk fault. This is my business line that is down. This is prohibiting sales growth for our business.

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The lack of service is appalling and it frustrates me that we cannot get an answer to when it will be fixed. The cost of Mobile data and airtime we need to purchase is becoming a large expense for us now.

who do we turn to, i do not know what to do anymore???

Tyrone