Landline account cancellation not being processed

<p>I have issued a cancellation for my landline number via telephone and with the required form via email in August 2016 for effect on 01 October 2016. I am still being debited every month for my landline. I have since issued the cancellation form 3 more times without success. I have logged a complaint via the Telkom website without a response as well.</p> <p>Utterly poor service!</p>