SP
Suni P

1 reviews | Active since Apr 2011

28 Jan 2018, 09:20

Landline

my Folks have a landline at their residence, they are retired and are paying for a landline which has been out of service from 23 December 2017. You will agree that this is totally unacceptable! My Folks are paying for a service of Telkom's but are not receiving what they paid for! Truly cheating the customer on this matter. We will truly appreciate if Telkom can kindly repair my Folks landline URGENTLY please!!! truly disappointing service delivery from Telkom.

0
Replies (2)
Telkom
Telkom's reply20 Feb 2018, 07:57
Official

Hi Sun68,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

SP
Suni P's update20 Feb 2018, 17:11
Reviewer Update
thanks Launa - as in SA, I see that the service has been restored after my complaint! wish we didn't have to complain, service should be rendered accordingly....thanks Sunitha