Land line down for 3 weeks!

Item: Telkom
Rating: 2
Author: Bilal E

Have been struggling with Telkom for 3 weeks now. My land line as well as adsl has been dead and no matter how many times i call and log a fault, nothing gets done. A technician came out after 10 days and said that nothing is wrong. Within an hour of him leaving the phone lines went down once again. Its frustrating that your fault reporting cannot be escalated.

Helpful (0)

Replies (1)

Telkom's replyOfficial

01 Dec 2015, 13:13

Hello bessop,

Thank you for making contact with us on Hellopeter.

we understand why you wanted to bring this to our attention.

Kindly be advised that we have escalated your query to our Technical Team to further assist with your query and feedback will be provided.

We apologize for the inconvenience caused.

Your reference number: SM173276

Regards,
Launa
Telkom Social Media Team
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Telkom's reply01 Dec 2015, 13:13

Official