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Eric T
1 reviews | Active since Jan 2018
16 Jan 2018, 07:42
Land line dead for 5 weeks
On 7 December 2017 I reported that our landline is dead. Reference no 140CTK071217. I made sure that there is no area outage. After 3 weeks still no response and escalated matter at the Telkom shop in Menlyn, after which I received a call from Telkom that they will look into it. To date ,16 January 2018, still no reply or action from Telkom.
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Replies (2)ET
Eric T's updateReviewer Update
19 Jan 2018, 11:21Still no reply/assistance from Telkom
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Eric T's update19 Jan 2018, 11:21
Reviewer Update
Still no reply/assistance from Telkom
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Eric T's updateReviewer Update
09 Feb 2018, 15:47Two weeks ago we escalated the matter again, reference number ********** and still no service! We did however receive the monthly bill right on time. Are we supposed to pay for more as 2 months no service?
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Eric T's update09 Feb 2018, 15:47
Reviewer Update
Two weeks ago we escalated the matter again, reference number ********** and still no service! We did however receive the monthly bill right on time. Are we supposed to pay for more as 2 months no service?