AB
Anastasiya B

1 reviews | Active since Jan 2016

05 Jan 2016, 13:53

Land line and DSL down. No one cares(((

Since 8th of December my line is down. And I've being fighting Telkom to do their job: hours on the line, complains,urgent notes, escalating numbers, two fault reports, and conversations with supervisors - all is done but the line is not fixed. I don't know what to do and where to complain((( these type of \service"";16/01/05 15:12;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;936413;688462;20;2;0;0;0;0;2;NULL;NULL;NULL;16/01/05 13:39;16/01/05 11:54;McDonald's not so Happy Meal;;;;I understand this may be a bit delayed but I would like to complain about the terrible service I received at McDonald's Golden Acre in Cape Town, by a teller who thought she is better than the customer. I place my order with her for a Happy Meal expressing to have nuggets & a juice as my daughter does not eat burgers. So first she tells me they have no juice I need to take a Coke, Fanta or other soft drink. I refuse this as my daughter does not drink soft drinks & I want an apple juice as advertised for the Happy Meal. And she continues to tell me I cannot get a juice as they do not have any juice boxes left.<br> So I request for her to give me an apple juice from the Minute **** machine & she refuses to & tells me it's too expensive.Well I insist as on the Happy Meal advertised on the menu shows a Minute **** juice with the meal.She then tells me she will call her manager but does not do this & goes behind the counter & then comes back & give me a juice.So I pay & leave as I do not feel to stay to eat there.Only to come home & see that she has put in a burger instead of the nuggets which I requested.WASTED MY MONEY BECAUSE OF HER ATTITUDE.I will not be buying from that branch again;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;919732;1117;3;2;0;0;0;0;2;NULL;NULL;NULL;16/01/05 13:48;16/01/05 11:55;Pre played *******;;;***;I purchased a pre played game a few days ago. Price paid was R229. A day later a find the same game but brand new at another branch. I noticed a similar price problem with other pre played games which is due to a special but I don't agree with the fact that they do nothing about an exchange as they insist they can't but I don't think it's fair. This is just to warn other buyers to check properly before purchasing their pre played games at ******* prices. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;264791;696993;12;2;0;1;0;0;2;NULL;NULL;NULL;16/01/05 13:29;16/01/05 11:56;Empty promises;Mr CH Botha;;***;My husband went on the 11 dec for his glasses. They told him it would be ready the following week Tuesday. Due to this information he moved his schedule around so that he would be able to fetch his glasses. Tuesday came and no glasses. He was told they should be there on Thursday. Thursday came and went no glasses. I phoned on Friday only to be told they would know on Monday. Long story short we have been promised several dates and still no glasses. With excuses ranging from they didnt pass quality check to they broke. Every time we have had to be the ones to phone. They couldnt be bothered to phone us with an update which leads me to believe these are all bs excuses. I phoned them again today only to be told they would phone me back, I am sorry but I do not believe these lies anymore. My husband is suffering from migraines he needs his glasses. He will be leaving Sunday for a month business trip meaning if he does not have his glasses by Friday he will have to suffer without them for another month. Will someone one sort this issue out before he leaves.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;655534;711638;18;2;0;0;0;0;2;NULL;NULL;NULL;16/01/05 13:36;16/01/05 11:56;Pay me back my money;7,71E+12;Yvonne/Catherine sako;***;my cell number *** was charged for something called content services. on contacting my service provider, was told that a company smartcall technology charged me for a service. I then contacted them as i was not aware of it, spoke to Yvonne who told me it was for ring tones. I am not aware and never used it. she sent me some sort of proof that i subscribed which does not make sense to me and does not show that i have used it. requested a refund. i sent numerous e-mails and made numerous calls, even spoke to byron. I have now got an e-mail from i dont know who telling me that proof was sent to me that i clicked on a button on my phone and that i am aware of it. why would i subscribe to something and not useit or i should atleast know what i am subscribing too. I do not know who this company is and how they can just ***** from people. there is no formal contract and i have not agreed to any terms and conditions. A company like this should be shut down as they are *****ing as far as im concerned. Please pay me back my money that i have worked very hard for.I was charged R270.16 plus vat = R307.99 in november and R 368.40 plus vat = 419.98 in December. Total R727.97. Give it back ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;936416;753181;10;2;0;0;0;0;2;NULL;NULL;NULL;15/12/11 13:41;16/01/05 11:57;Supporting ********;;;;Last year I purchased 1 bottle of FABRIC/TEXTILE liquidoff from [URL Removed] This payment was made through PayFast which I believed to be a trustworthy payment system. Which they even say (PayFast is committed to keeping you and your information secure. We have a multitude of checks in place to protect both buyers and sellers from ********** transactions.)<br> <br> After a week without being able to get hold of the seller, I proceeded to contact PayFast directly, after 8 emails back and forth they have still been able to refund me or contact the seller on my behalf. It's been 9 days now since PayFast have rep**** to me and I have accepted that I got ****med. I would like others to know not to fully trust PayFast as they do not ensure that ********** transactions will take place through their services.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;929742;691049;20;2;0;0;0;0;2;NULL;NULL;NULL;16/01/05 13:27;16/01/05 11:59;Disappointed Client;;;;So today I ordered a quarter chicken hot with a Greek salad, I received my order and when I opened the chicken I found an EXTREMELY DRY chicken not only was it dry but it was a small breast piece that had no taste whatsoever. I tasted the chicken and it was MILD when I ordered HOT, the chicken tasted like I was chewing bubblegum that I ended up throwing away because I wasnt enjoying it at all.<br> <br> It seems as if every time I order Mochachos there is either a problem with their chicken if not their chicken its the chips, they are oily old chips as if they used old oil.<br> <br> I am very disappointed in them!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;351348;899538;34;2;0;0;0;0;2;NULL;NULL;NULL;16/01/05 13:57;16/01/05 12:00;Unauthorised debitsI have been having unauthorized;8,40E+12;;***;I have been having unauthorized debit orders on by bank account.<br> <br> The ref is BREN***3, an amount of R89.99 is being debited every month from my fnb account.<br> <br> I have not joined any of your services and would really appreciate it if you reverse all payments that have been deducted before I approach the ombudsman.<br> <br> I have spoken to one of your consultants on the number *** and she has promised that I will get all the monies deducted with the next three days and the deductions will stop.<br> <br> I hope the above will be done as am really upset and really do not appreciate people taking monies from my bank account.<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;43874;140;14;5;0;1;0;0;5;NULL;NULL;NULL;16/01/05 13:50;16/01/05 12:02;Did his best to sort out vitality problems;;Timothy;;I'm careful about what I buy. The skinless chicken breast fillets were not marked on the product or on the shelf as to their vitality status. I asked various staff & eventually ended with Timothy.<br> <br> Timothy understood the concern, took me outside the shop to their information counter (no clue why it's outside, but anyway), & tried to access the current list of \healthy\"" food via their intranet. Despite repeated efforts"

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Replies (1)
Telkom
Telkom's reply05 Jan 2016, 15:12
Official
Hello Anastasiya,

We sincerely apologise for the inconvenience.

Kindly note that this matter has been escalated to our Technical Department and feedback will follow. ***

Kind Regards
Tebogo N
Telkom Social Media Team
***