lack of service on LTE advanced service

a fault was logged with telkom ***5, it has taken 2 weeks for a comeback as the case logged was 20MB speeds on telkom advanced LTE ( where speeds are advertised up to 150MB),<br> we have also gone to telkom stores repeatedly to assign a contact to query the account,<br> <br> everytime a call is made we are told that nothing reflects on their system regarding the authorised contacts to query the account. the latest is on 16/04/2016 - call centre consultant (Sandiwe Manqele) as calls to 081180 are billed, where one waits to resolve a query, where we have to repeatedly call for.<br> we were promised a call by the supervisor on duty Siphiso Madondo.<br> <br> we are extremely irate that the download speeds currently being experienced on telkom's on an LTE advanced are less than 1MB<br> <br>