1 reviews | Active since Apr 2015
`Lack of service from Telkom
After moving over to Telkom in June 2014 for my Internet, I was supp**** with several Modems which were not strong enough to pick up a wireless signal, I struggled with no service for weeks on end, service for a couple of days and then down again. After being told by an accounts dept lady that I had NOT had an interrupted for months. I took this further, was eventually refunded three months service. I went back to MTN in January for my Internet but kept my wireless phone. This has proved to be a disaster as I have had a service off and on. I currently haven't had a phone line for almost three weeks, but will guarantee that they will do the same think as before and debit a full months service from my bank account.<br> I am at my wits end, if you go into the store you are just told to go onto the land line there and speak to a service agent. You have to wait for ages to get onto a phone and then wait for hours to get a response.
We sincerely apologise for the inconvenience caused.
Your reference number is SM105641.
Your query has been escalated to the relevant department and feedback will follow soon.
Regards
Noleen Klein
Telkom Social Media Team
We sincerely apologise for the inconvenience caused.
Your reference number is SM105641.
Your query has been escalated to the relevant department and feedback will follow soon.
Regards
Noleen Klein
Telkom Social Media Team
