Lack of service for 200,000 people

A bit fedup already with trying to get Uncapped Adsl in the Klerksdorp/Stilfontein area. Have been in contact with Odette Lubbe for about 3 weeks now and not getting anywhere. How unprofessional is this? Having manycustomers and leaving it for 1 person to manage. Just getting whatsapp messages from her promising service, but absolutely nothing happens.<br> I would like a 4 Mb/second uncapped Adsl line please and someone who can provide service.<br> Odette tells me she will come and see me, then just never shows up.