LG
LISA G
1 reviews | Active since Sept 2015
30 Sept 2015, 10:43
LACK OF SERVICE DELIVERY
Good day,<br> <br> Please note that I have requested for a change of ownership and itemised billing in February 2015 for a mobile contract that we have with Telkom, and to date this hasn't been resolved.<br> I have sent through the necessary documents for the change of ownership and was informed that I will experience downtime and I had accepted this, but still received no feedback.<br> <br> This reflects very poor customer services.<br> <br> I require urgent feedback.<br>
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Telkom's replyOfficial
30 Sept 2015, 12:00Hello duran28,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM150749
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM150749
Regards
Luleka
Telkom Social Media Team
Telkom's reply30 Sept 2015, 12:00
Official
Hello duran28,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM150749
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM150749
Regards
Luleka
Telkom Social Media Team