lack of service and interest

Item: Telkom
Rating: 2
Author: Pierre V

I app**** for a landline about a month ago and got mixed replies about whats going on and It takes two to 3 WEEKS TO RESPOND to a single request and I get mixed responses every time, no one seems to know whats going on. There is about 200 houses that they can serve in my area and they cant care less about the business they can get.

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Replies (1)

Telkom's replyOfficial

29 Mar 2015, 10:51

Hello Pierrejean36,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM99740.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team

Telkom's reply29 Mar 2015, 10:51

Official