Lack of service and feedback - 774CRZ201015

Day 14 of not having internet service.....<br> <br> I had logged a call with Telkom on the 20th of October 2015. It is now the 2nd of November and my business line is still not functioning!!!! I have called your business call centre every single day requesting progress on the fault logged and the worst part is that every agent I speak to has a different answer.... I have been told that there is a back log of work in my area , or the dispatcher hasn't assigned a tech as yet or some other bull **** they can think off. Every call I have made has resulted in my fault being escalated or an email has been sent to the dispatcher etc etc. Obviously they either aren't receiving the emails or just delete them or they don't work at all. Please explain to me how a client that spends over a mill with Telkom yearly gets ignored? \ TWO WEEKS "seriously ? I want answers and not excuses ..... so please don't reply with \"" thank you for your feedback **** and the fault has been escalated to the relevant department \"" pick up the phone and call me!!! For once maybe Telkom should do what you say and sell to the public"