lack of service and communication from a communication company???

<p>URGENT RESPONSE REQUIRED!!!!</p> <p>I would like to put the following complaint in regarding my poor service from Telkom.</p> <p>On the 28th December I went to apply for a cell phone, was declined for affordability, how I do not know as they do not know my financial status. According to TransUnion I have a score of just under 990…. I do have an existing contract with Telkom so do not see the problem! Case no given was ********** 9.</p> <p>I then contacted the call center regarding the above and they said that they would re-evaluate and let me know, this was early January. No reply received. Case no given ********** 8.</p> <p>On the 9th January after having had no reply, I put a message on HelloPeter and got a reply with the reference number A ********** 3, but still no further contact. All that was said that the matter was being sent to Credit Vetting. From 11/1 to today, surely?????</p> <p>ALL THIS JUST FOR A CELL PHONE – AND BY THE WAY, MY EXISTING CONTRQACT THAT EXPIRED MID FEBRUARY COSTS ME MORE THAN THE ONE I AM APPLYING FOR???</p> <p>I have requested a contact of a senior manager at Telkom so that I can escalate this, but that does not happen either. This is the last that I will be putting on HelloPeter and would really appreciate an URGENT RESPONSE.</p> <p>They are welcome to look back on HelloPeter and get all the details regarding the above.</p> <p>Please can I get a contact name, number or email for a SENIOR MANAGER at Telkom so that I can get this resolved, or can I get resolution.</p> <p> </p> <p>Contact on email ********** NOT ON HELLOPETER PLEASE......................</p>