1 reviews | Active since Jul 2015
Lack of Service
My phone was delivered and my account was debited but I can not use it because the phone was not activated and I need my old number ported ! I can not get hold of there customer service agents and when I eventually called a Telkom Store they told me they can not pick up my contract on the system !!!<br> It has been a week already and the customer service number on the internet *** is as good as INVALID because NO One answers !!! this is disgusting service and I cant even get hold of anyone to CANCEL this contract and fetch there phone !!!!! It looks like my account will be debited a second time already for a phone that I cant even USE !!!! SELL DIRECT -TELKOM I am Very disappointed and frustrated client !!! CAN Anyone Help Me !!!
Thanks for taking our call and allowing us to assist with your query.
As advised telephonically, we have requested the Sales Team to assist with the activation and the porting of the number.
Please be assured that a follow up will be done to resolve your query to your satisfaction.
Your reference number is SM123575.
Regards
Basani
Telkom Social Media Team
***
Thanks for taking our call and allowing us to assist with your query.
As advised telephonically, we have requested the Sales Team to assist with the activation and the porting of the number.
Please be assured that a follow up will be done to resolve your query to your satisfaction.
Your reference number is SM123575.
Regards
Basani
Telkom Social Media Team
***