Lack of service

Recently took a contract with Telkom and they surely made me realise why I cancelled it in the first place. I’m appalled by the treatment and service I received both from the store and contact centre. When I took out a contract recently, they did two contacts under my name, which I have been trying to fix since day 1 and still a month later, I’m dealing with the same issue. Called the contact centre multiple times trying to resolve this and no one wanted to assist. Kept being thrown from pillar to post with no one actually giving a damn how this is affecting me financially. To top it off, when I went to Alberton to get this issue fixed. I was told that I had to call the call centre cause I placed the order online which is a lot of ******* cause they are the same company. With everything going digital, I find this very strange cause they wouldn’t have that option if I needed to do everything there. Till today, I’m still waiting for this isssue to be resolved. There’s no usage or anything on that phone. They can’t even provide me with a proof of deliver but they don’t want to fix it. Once again , I’m at a point where I would never ever take anything with you guys. Will also be porting my number back to my previous service provider. WARNING TO EVERYONE: DO NOT TAKe ANYTHING WITH TELKOM. The company itself doesn’t care about customer service, as long as they are making money.