LACK OF SERVICE

TELKOM! Please have my fiber connected from a not working ADSL to FIBER. A confirmed order for the migration from ADSL to FIBER was made on the 23rd of November and to this date all we get from your technician who has been on site to assess the routing of the fiber cable is a today tomorrow story. Please understand the my son works from home and an internet connection is vital to his employment the reason which was given to the agent by the name of Noma Mzwakali as to why we need to be up and running as quick as possible. This is costing hordes of cash to keep buying data just to be employed let alone the risk of loosing his job. i need my connection done by no later than Friday 10 November or i shall cancel this order and seek another service provider. HOPE YOU GET MY POINT HERE