Lack of Service

<p>Telkom how long do I have to wait for an answer I logged a call request to have my LTE at home fixed I was advised by the consultant who helped me that they need to install a ariel to fix my speed issues and that a technician would contact me to arrange a time and date I am still waiting and even though they say they will look into it everytime I ask and come back to me no one comes back to me I need this resolved</p>