Lack of service

<p>I went into Telkom Kenilworth Centre yesterday to get my email account up and running as we have been having endless issues with a service we pay for but does not work. I drove all the way from the Waterfront to Kenilworth Centre to stand in a queue for 45 minutes and when a consultant eventually approached me and I explained my problem I was told that I had to see a technician who was on the premises but would be at lunch for the next hour. There was absolutely no other alternative or offering available. Prior to this incident the endless calls to the Telkom call centre proved fruitless and I was advised to go into a Telkom Centre to get the help I needed. Well thank you so much Telkom for the waste of my time, petrol and money and the absolute lack of interest in my query. I cannot tell how frustrated and disappointed I felt when I left. So much so I want the world to know.</p>